Last month as I researched content for a Grand Dynamics seminar titled, “Behind the Magic Curtain”  I was inspired to consider various perspectives about customer service. The following page is a compilation of customer service quotes.  The wisdom on this page has been compiled from an array of vastly successful individuals. Put their advice on customer service to work for you, as you move toward success.  Enjoy this page of inspirational customer service quotes! Tim

You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. -Jerry Fritz


The goal as a company is to have customer service that is not just the best, but legendary. -Sam Walton


Being on par in terms of price and quality only gets you into the game. Service wins the game. -Tony Alessandra


Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way? -Jeffrey Gitomer


The customer is king. -unknown


There are no traffic jams along the extra mile. -Roger Staubach


The customer is never wrong, they might not be right, but they are never wrong. -JT


Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. -Peter Drucker


Do what you do so well that they will want to see it again and bring their friends. -Walt Disney


If we don’t take care of our customers, someone else will. -unknown


Our life is frittered away by detail. Simplify, simplify! -Henry David Thoreau


If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. -Jeff Bezos


Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. -Donald Porter


Our greatest asset is the customer! Treat each customer as if they are the only one! -Laurice Leitao


Well done is better than well said. -Benjamin Franklin


To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. -unknown


In business you get what you want by giving other people what they want. -Alice Macdougall


As far as customers are concerned you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back, perhaps even to make or break the company. -unknown


People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction. -Theo Michelson


More Inspirational Customer Service Quotes


If you want to be creative in your company, your career, your life, all it takes is one easy step… the extra one. When you encounter a familiar plan, you just ask one question: What ELSE could we do? -Dale Dauten


Treat every customer as if they sign your paycheck, because they do. -unknown


Customer complaints are the schoolbooks from which we learn. -unknown


Here is a simple but powerful rule- always give people more than what they expect to get. -Nelson Boswell


A customer is the most important visitor on our premises. He is not dependant on us, we are dependent on him. -unknown


There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. -Sam Walton


Washrooms will always tell if your company cares about its customers. -unknown


Every great business is built on friendship. -JC Penney


Quality, is job one. -Ford Company


One customer, well taken care of, could be more valuable than $10,000 worth of advertising. -Jim Rohn


It’s much harder to provide a great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them. -David Yu


Customers may forget what you said but they’ll never forget how you made them feel. -unknown


More business is lost every year through neglect than through any other. -Jim Cathart


Quality is remembered long after the price is forgotten. -Gucci Family Slogan


The longer you wait, the harder it is to produce outstanding customer service. -William H. Davidow


The purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more. -John Woods


The customer’s perception is your reality. -Kate Zabriskie


Customer service is training people how to serve clients in an outstanding fashion. -unknown


Be everywhere, do everything, and never fail to astonish the customer. -Macy’s Motto