Inspirational Customer Service Quotes
Last month as I researched content for a Grand Dynamics seminar titled, “Behind the Magic Curtain” I was inspired to consider various...
moreCULTURE INFUSION – Grand Dynamics and Sonic Automotive – A Case study on how Experiential Training and Development supports the development of organizational culture.
This is a video recently produced from a 10 city national team building and leadership development roll-out with Sonic Automotive. Sonic is an...
moreMOOSES TOOTH ALASKA – ALPINE OBJECTIVE
Here is my next alpine climbing objective. The mountain is called the Mooses Tooth and the primary objective is a route called Ham and Eggs. It...
moreSouthwest Customer Service – Safety Rap – Awesome
I recentely delivered a “Behind the Magic Curtain” Customer Service Action Seminar for businesses in Jackson Hole, Wyoming. Part of...
moreResearch shows that employee engagement is more important than ever in a challenging economy.
Heres the High Level: Professor David Guest at King’s College, who analysed the survey, says: “A key theme to emerge from the survey is that the...
moreSelf Actualization
Here is a bit of a start of the Self Actualization series of blog postings. Self Actualization was part of my intensive research from 2004-2007...
moreMeasuring the importance of “Soft Skill” training through Emotional Intelligence
Emotional Intelligence and Experiential Training and Development – Published in the Association for Experiential Education...
moreGrand Dynamics featured in the NY Times for Statistical evidence that outdoor team-building exercises pay off
Here are excerpts from an article in which Grand Dynamics was featured in the New York Times. The topic: Return on Investment of outdoor Team...
morehuman bed warmers – sweet new hotel amenity!
I’v always wondered when this amenity would finally come through. Leave it to the UK to get this ball rolling! The Holiday Inn has decided...
moreOn a scale of 1-10, How weird are you?
Hi everyone! I am so excited to be posting my first blog on the new Grand Dynamics site! There’s a LOT on my mind, and what I want to share...
moreGrand Dynamics Blog is HERE!
The long-awaited blog and news site is here! We will be utlizing this site to share highlights and insights into the world of Grand Dynamics...
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