Southwest Customer Service – Safety Rap – Awesome

I recentely delivered a “Behind the Magic Curtain” Customer Service Action Seminar for businesses in Jackson Hole, Wyoming.  Part of the 4 hour seminar included a segment on leadership styles and emotions.  Check out this awesome South West clip – this was the third video clip I shared about Leadership, Managing Emotions and Customer Service. 

How do you think it relates? — Posted by Tim Walther